Last Updated: September 13, 2025
Al-Ahlia Boxes Industries is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our app.
We collect two types of information from app users:
Personal Information: This is information that directly or indirectly identifies you, such as your name, email address, and phone number (landline and mobile). This information is collected when you create an account, book a service, or contact us.
Usage Information: This is non-personal information about how you access and use the app, such as device type, operating system, and your activity within the app.
We use the information we collect for the following purposes:
To Provide Services: To facilitate the booking and communication process and to provide our box design, printing, and sales services.
To Improve the App: To analyze app usage and improve the user experience.
To Communicate with You: To respond to your inquiries, send order updates, and marketing notifications if you have consented to them.
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
Service Providers: Third parties who help us operate the app or provide our services (such as hosting services), provided they are bound by confidentiality.
For Legal Reasons: If we believe in good faith that disclosure is necessary to comply with laws, regulations, or a court order, or to protect our rights and property.
We take reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no system is 100% secure, and we cannot guarantee absolute security.
You have the right to:
Access Your Information: Request a copy of the personal information we hold about you.
Correct Your Information: Request the correction of any inaccurate information.
Delete Your Account: Request the deletion of your account and personal data.
You can request to delete your account at any time by sending a request to our email [email protected]. Upon receiving the request, we will:
Delete your account from our database.
Remove all your personal information we have collected, such as your name, email, and phone number.
We will not be able to retrieve any previous data or orders after the account is deleted.
We may retain copies of data if required by law (such as financial transaction records).
We may update this Privacy Policy from time to time. Any changes will be posted on this page. Your continued use of the app after the changes are posted constitutes your acceptance of the amended policy.
If you have any questions about this Privacy Policy, please contact us at:
Email: [email protected] Phone: 02-2225666 (landline) and 0595966669 (mobile)
